Expert Hearing Aid Services in McAllen, Texas

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Testing & diagnostics

Video Otoscopy in McAllen: See Inside Your Ear

A video otoscope shows the inside of your ear canal on a screen, so you and Jordan can look at it together.

What is video otoscopy?

Video otoscopy uses a camera-equipped otoscope to display the ear canal and eardrum on a screen in real time. At Mid Valley Hearing Technologies the MedRx video otoscope is wired directly into the MedRx audiometer, so the image sits alongside your test results. It is included in every hearing test at no extra charge.

Being told "you have a lot of wax" is easy to shrug off. Seeing the blocked canal on a screen makes it easy to understand. The same goes the other way. If your ears are clear and the problem is nerve loss, seeing a clean, healthy eardrum helps explain why a hearing aid may be the next step.

Because the otoscope is connected to the audiometer, the image and the audiogram live in the same place. That matters for tracking change over time: a canal that looked one way last year and another way now is documented, not remembered.

Wall-mounted screen in the McAllen treatment room showing a video otoscopy view of an ear canal and eardrum
What is included

What does this service include?

  • Wax, and how muchThe single most common finding, and often the whole problem.
  • Eardrum conditionPerforations, scarring, retraction, or the tell-tale look of fluid behind the drum.
  • Canal skin and irritationDermatitis, swelling, or signs of infection that mean you need a physician rather than a hearing aid.
  • Hearing aid fit issuesDomes seated wrong, tubing collapsing, or a shell rubbing a sore spot you have been putting up with.
  • A record over timeImages stay on file, so next year we are comparing, not recalling.
What happens

What happens during the visit?

  1. The handpiece goes just inside the canal

    It does not go deep. No discomfort.

  2. The image comes up on screen

    Live, and you watch it with us.

  3. We talk through what is there

    In plain language, and in Spanish if you prefer.

  4. It goes on your file

    For comparison at your next visit.

Bring somebody with you

If you are here because a spouse or an adult child pushed you to come, bring them into the room for this part. Looking at the screen together helps you see what is going on.

Common questions

Video Otoscopy: questions we get asked

It is included in every hearing test here at no extra charge, and it is part of both care plans. On its own, the service is valued at about $40.

You watch live on the screen while we look.

Ask at the visit and we will sort something out. Plenty of people want to send it to a family member who has been nagging them to get their ears checked.

No. If we see anything that needs medical care, Jordan will refer you to a physician. If the image shows something that needs medical attention, such as infection, perforation, drainage or anything unusual, we tell you and refer you on. We do not diagnose or treat medical conditions of the ear.

Book a visit

Schedule your visit with Jordan

Call (956) 576-3593 or send a request and we will get back to you the same business day. Walk-ins are welcome Monday through Friday, 9 to 5.

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